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Assessing the Comparative Costs of Care

In the recent House of Lords debate much was made of the cost of residential care in children’s homes – four times the cost of a place in Eton and six times a foster placement. Good residential care is expensive, as it is intensive, needs high staffing levels and goes on round the clock 365 days a year. Unlike Eton, children’s homes cannot close for holidays.

The problem is first to make accurate comparisons. Have the costs of recruitment, training, supervision and management been built in, for example? Do field social workers spend more time with children in foster care than those in residential homes, for example?

Secondly, it is important to match up the child to his/her placement properly. There is no point sending a child who needs residential care to one foster placement after another, failing at each in turn, simply because the foster placement is thought to be cheaper. If you were a zoo keeper would you feed the lions on straw because it is cheaper? What is needed is a really good assessment of each child’s needs, and an open mind about the type of placement to meet the assessed needs.

The costs might also usefully include an assessment of the life-time expenditure if the services offered in childhood fail, and the person needs ongoing placements in prison or mental hospital as a result.

We were once involved in costing the impact of a family centre in which eight families lived under 24-hour supervision by a team of five staff. It was seen as an old-fashioned model and was shut not long afterwards. But the money the unit saved and the unit’s impact on people’s lives were phenomenal.

For the children of the families in the unit another children’s home would have been needed, marriages were sorted out, field social workers’ time was saved, housing arrears were paid off, people were helped into jobs or had their benefits sorted. Because there was round-the-clock supervision, problems were dealt with on the spot, when the husband came home drunk from the pub and started a row, for example, rather than talking about them days later when the social worker called.

Maybe we should put the idea forward as an innovation.

It’s All Been Tried Before

This might sound like a whinge, but it is perhaps more a sigh of sad despair.

When the Lords advocate new ideas such as family conferencing or respite care, they need to know it has all been tried before. One can understand why they cast around trying to think up new ideas. It is because children in care need better services.

‘Twas ever thus. Children have always needed better services, and it will continue to be a battle to provide them. This is not actually a counsel of despair, but a realistic appraisal of the difficulty of maintaining a committed and skilled workforce applying itself year in year out to meet children’s needs.

A lot of the standards developed in the past have dropped away or been undermined by well-intentioned developments, and we then have to seek to re-establish the standards or start all over again.

Having had our sigh, we have to get on with the job again, because out there a whole lot of new children are lining up, each with his or her own particular blend of hopes, fears, problems, potential, pleasing and irritating characteristics, and so on. And for each of them, the child care workers involved will need to battle to help the child and his/her family find answers to their problems that will enable the child to enjoy his/her childhood and find fulfilment as an adult.

The Big Voluntaries and Residential Child Care

Two or three decades ago a number of the big voluntary bodies decided to pull out of residential child care. They had good reasons. Residential care was old hat. They wanted to get into new preventive services in the community. Local authorities used them as an overflow so that demands were unpredictable, providing care was expensive, and so on.

The outcome of their decisions, though, was that there has been a real dearth of good quality residential child care provided by altruistic agencies for whom it is a primary task. The gap is now being filled by the private sector. Maybe the voluntaries should think about getting involved again.

Upending the Argument

Comments have been made – understandably – about the appalling level of educational attainments of children in residential homes, about their mental health problems and about the number of people in prison who have been in care. These facts are all seen as an indictment of residential care.

It struck us that the question also needs to be turned upside down to get a full picture. Surely, if children’s needs have been properly assessed, those with the most acute needs are likely to have been placed in homes. If the most damaged children are in the homes, you would expect them to suffer higher levels of mental health problems. Indeed, would it not be surprising if prisons were predominantly filled with people who had had problem-free childhoods? Blaming children’s homes for their clientele’s problems is a bit like blaming hospices for their high death rates.

That is not to say that we should just give up on the children. When they have such levels of need, we should be working even harder to solve their problems, or to help them do so. It may be a labour of Hercules, but it should also be a labour of love that we do not give up on. It’s just that it’s rough on the residential services if they get the blame for the scale of the problems they face. The real measure of success is to see how the children get on against their likely outcomes if not in care, and that’s hard to assess.

The Significance of Language

We were in a hotel in Amsterdam, and the notice, only in English, said, Unaccompanied children must not ride in the elevator. Why was it not in Dutch, German or French? Because Dutch, German and French children are sensible, and do not need to be told? Note that the instruction is in American English. Does this imply that only American children can read, or are they the only ones who would respond to the notice? What does that imply about English children? The possible implications are fascinating. Perhaps it was assumed that English children have picked up American from the movies. Or maybe it was just that the guy who made the notice had been to New Amsterdam for a trip.

On the same theme, we had a cruise on a rather old liner that had been owned by a number of different companies, and the notices around the ship were in several languages. The only one in Spanish told parents firmly that it was their responsibility to control their children. There must be a story behind that too. Had some naughty Spanish child flicked chocolate ice-cream at the Captain in his clean white uniform?

Less Eligible – or More?

Wandering around a museum a few years ago, we met a man in his nineties who had been brought up in residential care in the early twentieth century. In his part of Leeds children taken into the local home were envied by many. They each had a bed, they were clothed and had shoes, and they had three meals a day. The same could not be said of many of the other children in the area, who often shared beds, went bare-footed and went short of food. No doubt there was a stigma with going into care, but there were also clear advantages as well. The old man appeared to have no regrets about having been in a children’s home.

Interestingly, there were times when the much maligned workhouses also offered high levels of care, and in the 1920s, the Labour Council covering the Poplar area was issued with a warning under the Poor Law Amendment Act 1834 that they had made their conditions better than those found locally and needed to make them more spartan.

As a nation we are interestingly ambivalent about those who are worse off. Some have always been seen as less deserving, less eligible than others. Workshy residents in workhouses were expected to break stones or go for tedious spells on the treadmill to earn their crust, while the ill and the elderly were generally treated rather better.

Even now, people who seek damages for being abused as children may be deemed ineligible if they have a subsequent record of offending, even if the abuse can be seen as a major trigger for their subsequent history. We could do with a greater spirit of generosity and less pickiness in such cases. We can never make up for the misery these people have experienced, and even if they are given damages, it amounts to no more than a few hours’ pay at the level which the fat cats of society award themselves.

Did You See? ...

... that parents of babies whose organs were removed without their consent might not get their promised compensation because of claims by the NHS that they were not 'emotionally damaged' by the ordeal (Daily Mirror 14 February 2995)? The world sometimes seems topsy-turvy. In one sense, nothing can compensate parents for the loss of their child; in another sense, they would presumably have been totally unaffected by the removal of the organs if they had not happened to learn that they had been taken without their agreement. Now it seems that those who are visibly upset will get more than parents who are more balanced and can cope. It is hard to see this as justice.

It reminds us of the way that foster carers dealing with disturbed children have sometimes been paid more than those looking after the less damaged. It sounds fair until you try to assess degrees of disturbance, when you find that at review time you are removing rewards from good foster carers who manage to settle children down and rewarding those who upset children and thus encourage disturbed behaviour.

... Jamie Oliver on the BBC Frost Show arguing that the Government should allow more than 37p for a school meal? When there are said to be a hundred restaurants in London where diners spend more than £100 on a meal (each one being enough for 270 children to have dinner), we are appalled at the low amount allowed for school meals. We back Jamie. The campaign is a good use of celebrity.

From the Correspondence

Dear Sir,

I would like to apply for the potion of the Chief Executive.....

Couldn’t he get it through one of those Viagra adverts that flood the Internet?


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